Family Pet Hospital Privacy Policy

This privacy policy sets out how the Family Pet Hospital uses and protects any information that you give to the Family Pet Hospital when you visit our hospital or use the website.

The Family Pet Hospital is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.

The Family Pet Hospital may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from October 1, 2008.

What we collect

We may collect the following information:

· Name and address
· Contact information including phone numbers and email address
· Social security number and/or driver licenses number
· Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service and in particular for the following reasons:

· Internal record keeping
· We may use the information to improve our products and services.
· We may periodically send information, which we think you may find interesting (i.e. surveys, newsletters, service reminders, etc) using the email address, which you have provided.
· From time to time, we may also use your information to contact you directly by email, phone, fax or mail.
· We may use the information to customize the website according to your feedback given by surveys and/or suggestions.



Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information whish we hold about you under the Date Protection Act 1998.

If you believe that any information we are holding on you is incorrect or incomplete, please call or email us as soon as possible. We will promptly correct any information found to be incorrect.